Frequently Asked Questions

Frequently Asked Questions

How do I measure my dog for a harness?

The correct fit of a harness is crucial. To ensure you have the correct size harness, please follow our guide to - See more at: http://www.snowpawstore.com/FAQ?#sthash.vH6rNS2j.dpuf

It is crucial to have the correct fitting, To ensure you have the correct size harness please follow my measurement guide

 

What age can my dog start pulling in a harness?

I recommend that you do not start working your dog properly until they are at last 1 year old

 

Do you have a shop that I can visit?

I am internet and mobile retailer so I do not have a shop to come and visit but I am more then happy to arrange to meet local or at one of the many events that I attend during the year, please us my contact us page to arrange a meeting

 

The Harness I ordered does not fit, will you exchange it?

I want the products that I sell to fit correctly for you and your furry friend/s to be happy and safe. Yes I'll gladly exchange the harness, exchanges of new products are free of charge but you must included payment for return delivery. please also see my Terms & Conditions

 

When will my order be deliveried?

Wherever possible orders are normally process within 24hrs of receipt your order and payment, you can also check my Terms & Conditions page for more details. (Please note: some out of stock items can sometimes take longer then expected)

 

Do you post to EU Countries?

I post world wide, please get in contact via  my contact us page stating items and country for correct postage quote.